January 2025

Why your business should start recording business calls

Why your business should start recording business calls

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a […]

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How to disable AI in Windows and your browser

How to disable AI in Windows and your browser

Microsoft and other tech companies have been integrating artificial intelligence (AI) into their products to make tasks easier and more efficient for users. For example, Microsoft’s Copilot is now a central feature of Windows, and Google’s search engine often displays AI-generated answers. While these tools can be helpful, they’re not always welcome, especially if they

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Protect your hybrid work system’s communications portal from online threats

Protect your hybrid work system’s communications portal from online threats

This article examines the challenges of maintaining data security while fostering a connected and engaged workforce in a hybrid or remote work environment. It emphasizes the importance of secure communication platforms because for companies that have adopted hybrid work arrangements, communication platforms have become spaces where employees congregate to connect, making them prime targets for

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What’s next in healthcare IT? 4 Trends for 2025

What’s next in healthcare IT? 4 Trends for 2025

Healthcare technology is advancing rapidly, and in 2025 we can expect even more groundbreaking developments. This year, AI-driven tools, cutting-edge telemedicine platforms, and other healthcare innovations are expected to improve patient outcomes, streamline operations, and tackle persistent challenges. In this article, we take a look at four key trends that will shape the future of

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The hidden risks of SaaS for SMBs

The hidden risks of SaaS for SMBs

Software-as-a-Service (SaaS) tools are revolutionizing the way small and medium-sized businesses (SMBs) operate, offering unparalleled convenience and scalability. But behind this ease lies a growing risk: cybersecurity vulnerabilities that could threaten a business’s future. Here’s why SMBs should pay attention to their SaaS security: SaaS usage is growing rapidly SMBs often rely on dozens of

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Essential criteria for selecting a VoIP headset

Essential criteria for selecting a VoIP headset

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience. But with so many options available, how do you choose the

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Microsoft 365 Copilot: Flexible purchase options for SMBs

Microsoft 365 Copilot: Flexible purchase options for SMBs

Microsoft 365 Copilot offers a suite of tools powered by artificial intelligence (AI) that can revolutionize the way you work. From automating tasks to generating creative content, Copilot can help your team achieve more in less time. Discover three new ways to purchase Copilot and unlock its potential for your small or medium-sized business (SMB).

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Cloud computing trends to watch out for in 2025

Cloud computing trends to watch out for in 2025

Cloud computing has become an indispensable component of modern business operations, thanks to its scalability, flexibility, and cost effectiveness. In 2025, cloud technologies will evolve even further, presenting businesses with new opportunities. Hybrid and multi-cloud environments In 2025, more businesses are predicted to adopt both on-premises and cloud-based IT environments or multiple cloud-based environments. Hybrid

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