May 2018

How to configure your new Windows 10 laptop

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft’s operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let’s get you started. #1 Check for updates Your new laptop should check for updates automatically, but you

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WordPress security updates: Yay or nay?

WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do websites sometimes crash after an update, and what can you do to prevent that from happening? Be

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Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance

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