Tech Advisory

Getting your calls answered: How businesses can rise above the scam call noise

Getting your calls answered: How businesses can rise above the scam call noise

Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through. […]

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Goodbye passwords: Why biometric security is the future of mobile protection

Goodbye passwords: Why biometric security is the future of mobile protection

As our world becomes more digital, mobile security has never been more crucial. While passwords have traditionally served as the foundation of device protection, biometric authentication is redefining how we safeguard personal information. Using unique identifiers such as fingerprints or facial features, biometrics deliver stronger security and a smoother user experience, surpassing traditional passwords in

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Cybersecurity culture in healthcare starts with smarter training

Cybersecurity culture in healthcare starts with smarter training

In today’s threat-heavy landscape, healthcare workers must do more than care for patients. They must also guard against phishing and other cyberattacks. This piece outlines how some health organizations are shifting from traditional, yearly security training toward continuous, adaptive programs that build cybersecurity into daily workflows and culture. Healthcare organizations face a unique cybersecurity challenge.

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Essential mobile security practices every business must implement

Essential mobile security practices every business must implement

Discover essential best practices for effectively securing your mobile devices, from using strong passwords to using virtual private networks (VPNs) and keeping apps up to date. These simple steps can prevent costly data breaches and keep your company’s sensitive information safe from cybercriminals. Strengthen device security with strong authentication A strong password, a PIN, or

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Safeguarding mobile devices: A guide for modern businesses

Safeguarding mobile devices: A guide for modern businesses

Mobile devices have become essential business tools, keeping employees connected and productive wherever they may be. However, if a mobile device is misplaced, stolen, or accessed by the wrong person, sensitive company data could be at risk. Below are practical steps to help secure your organization’s mobile devices. Set strong passwords and use a password

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VoIP vs. VoLTE: Which communication solution best fits your needs?

VoIP vs. VoLTE: Which communication solution best fits your needs?

Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes

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UCaaS CCaaS convergence: Unifying business communications

UCaaS-CCaaS convergence: Unifying business communications

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it. Why combining UCaaS and CCaaS makes sense Think about all the ways

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8 Signs your company’s IT systems need an upgrade

8 Signs your company’s IT systems need an upgrade

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade. Business IT systems are foundational to success. Yet, many

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