Frequently Asked Questions

What is cybersecurity?

Cybersecurity is a process of ensuring the confidentially, integrity, and availability of information. Confidentiality means that only authorized persons can view information. Integrity means that information cannot be changed by unauthorized persons. Availability means that information is available when you want to access it.

Why should my business be concerned about cybersecurity?

Some business are required by law to protect the privacy of information such as: HIPAA in healthcare, GLBA in finance, and PCI for credit card processors which can result in loss of trust and substantial fines. If none of these laws apply, you should still be concerned about malware and hackers damaging your computers and costing you money.

What are the best tools for improving cybersecurity?

The four most important tools for improving cybersecurity are antivirus, firewalls, software updates, and passwords. Good antivirus software has the ability to identify virus-like activity to stop threats which have not yet been identified. Good firewalls prevent malware from entering your network and have the ability to block traffic from foreign countries which is the source of most ransomware and phishing due to weak international laws. Software updates make your computers resistant to new threats, however, they do require a lot of downtime to install. Passwords can be easily hacked so they need to be complex and frequently changed. All these tools are much more effective when they are connected to an alerting and reporting system.

What should you look for in a cybersecurity provider?

The two most important considerations for selecting a cybersecurity provider are certifications and results. Certifications guarantee knowledge and relevant experience. Results are the ultimate goal, but combining results with certifications is the best guarantee of success.

What is project management?

Project management is the process of managing cost, schedule, and scope to deliver the desired outcome on time and on budget.

Why should my business be concerned about IT project management?

Many IT projects fail due to lack of experience on the part of the project manager. Failed projects cost money and waste time.

What are most important things to get right with an IT project?

Most IT project failures are due to two things: unclear specification and unforeseen risks. Outcomes are based on specifications. A clear specification with an acceptance testing plan guarantees you will get what you are expecting. Technology changes rapidly, so there are unforeseen risks in every IT project. Identifying and managing those risks guarantees that your projects will not experience substantial budget overruns, schedule delays, and possibly even complete failure.

What should you look for in an IT project manager?

The two most important considerations for selecting an IT project manager are certifications and results. . Certifications guarantee knowledge and relevant experience. Results are the ultimate goal, but combining results with certifications is the best guarantee of success.